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Services · Business systems

Reduce repetitive administration.

Practical systems for businesses managing enquiries, bookings, reporting and routine tasks across separate files or tools. The Hopscotch Therapy case study shows how this can work in practice: a website designed to convert customers, automatic scheduling, process changes and payment capture.

What the work covers

Scope agreed with you.

Start with the process

Review how the work is done today. Identify the repeated tasks, missing information and handoffs that cause delays.

Build the agreed system

Connect the tools and information needed for a defined workflow. Projects can include a website that converts enquiries into customers, automatic scheduling, payment capture and management reporting.

Change the connected process

Set out what needs to change across the website, scheduling, payment and internal workflow. Test the customer journey as well as the team’s work behind it.

Document and hand over

Provide instructions, ownership and agreed support arrangements. Software subscriptions and ongoing costs are identified in the scope.

Read the Hopscotch Therapy case study for an example of website conversion, automatic scheduling, process changes and payment capture.

Looking for guidance? Explore the Learn knowledge base or bespoke training videos.

Contact

Contact Robyn and Team.

For enquiries about working with Aretia, contact Robyn directly.

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